Position Summary:
The Field Service Technician is responsible for providing outstanding customer service while troubleshooting and servicing trailers in the field. These activities should be conducted in a professional, timely and cost efficient manner. The Field Service Technician is expected to fully comply with all of Location Dickie Moore policies and all relevant laws and regulations. Success in this role will be dependent on the ability to conduct our operation’s activities in a safe, cost-efficient and high-quality manner.
Responsibilities of the Field Service Tech include, but are not limited to:
- Maintain a clean and organized work area, in the shop and in the field.
- Operate company vehicle safely and maintain a valid driver’s license.
- Perform repairs to mobile office trailers including framing and finish carpentry, electrical, flooring, plumbing, HVAC, painting, running gear, roofing and all other facets of mobile offices.
- Coordinate with the director or the service manager to schedule and manage field activities safely and efficiently in the field.
- Complete daily activities, work orders, service orders and truck inspection report.
- Maintain proper inventory levels of all equipment, tools, and materials required to complete service tasks. Report any missing parts, broken tools and problems with vehicle.
- Maintain truck in proper condition – clean and organized.
- Provide courteous customer service as needed over the phone and in person. Explain all repairs and services to the customers.
- Give a clear resume of the work performed after the service work order is given to the costumer, director or service manager.
- Form and maintain good relationships with external and internal customers at all levels of the organization.
Additional Responsibilities:
- Perform services related tasks in the yard, as requested by the director or service manager.
- Assist in unloading material deliveries if requested.
- Maintenance and repairs as needed on all properties of Dickie Moore Rental.
- Performs service, repairs or retrofits on mobile offices at the shop.
- Other duties may be assigned.
Job description – includes, but is not limited by:
- Install, Repair and service interior and/or exterior prefabricated products.
- Wash and wax floor.
- Wash windows and the interior of the office trailers.
- Paint the exterior of the mobile offices, ceilings, stairways etc.
- Load and unload trucks with supplies and equipment.
- Verify brakes and the running gear.
- Knowledge of the basic practices of the following trades are an asset: plumbing, electricity, carpentry, and mechanics.
Requirements
- High School Diploma (D.E.S.).
Valid Driver’s License.
- Must be able to lift up to 50lbs.
- Good physical condition to complete manual labor.
- Abilities to work safely with a wide variety of hand and power tools and materials.
- Strong knowledge of safe work practices and procedure typical for maintenance operations.
- Good sense of organisation.
- Team Player.
- Bilingual, spoken and written (english and french).
Job Description – including but not limited to
- Hand sorting and unloading material from office trailers
- Clean and prepare materials to be loaded in trailers
- Place trailers in the yard
- Ability to operate forklift
- Cleaning, sweeping, and other housekeeping duties as needed.
- Complete daily paperwork
- Maintain communication with crew members while observing details.
- Comply with company and client policies and procedures.
- Other duties as required.
- Monday through Friday 6-3:00.
Requirements
- Able to work in all weather and temperature environments.
- Must be able to work in a team environment.
- Is able to read and write English or French fluently
- Walk, sit, stand and climb ladders/stairs frequently
- Must be able to lift at least 50 pounds.
- Must wear all Personal Protection Equipment (PPE) required while working throughout facility
We are currently looking for a team member to join the Shipping/Receiving team located in Montreal, Quebec.
As a Shipper/Receiver, your role will require to receive and prepare rental equipments. As a member of our shipping team, you will ensure that our customer orders have been selected and shipped as needed. More specifically, your role will be to:
Responsibilities:
- Provide equipment to customers and provide information related to equipment or tool usage
- Inspect returned tools and equipment and communicate any damages to the team
- See to the routing of tools to the mechanical shop, the storage and rotation of the tools
- Prepare items planned for delivery and pick up
- Get involved in branch operations (inventory, branch image, etc.)
- Help drivers and customers load and unload their trucks
- Maintain a clean working area
- Assist with maintenance of the workplace.
Qualifications:
- High school diploma or equivalent
- Experience in customer service (an asset)
- Attentive to customer needs
- Meticulous, courteous, and resourceful
- Capable of lifting heavy loads
- Bilingual (French and English)
- Knowledge of tool and equipment (an asset)
- Mechanical knowledge (an asset)
- Experience using a forklift (an asset).
For more information related to this position, please reach out to our team at:
Montreal:emploi@dickiemoore.com
Toronto:hiringtoronto@dickiemoore.com
Ottawa: hiringottawa@dickiemoore.com
Description:
-Make deliveries and pick up equipment according to our customer orders and on the whole territory of Greater Montreal as required.
-Assist in loading and unloading trucks at the customer site.
-Proceed with the counting of the goods.
-Fulfill Drivers Run Log.
-Manually load and unload equipment.
-Ensure the quality of the equipment.
-Inspect his truck at each shift start and complete an evaluation report to ensure it meets all safety standards.
Requirements:
-Valid Driver’s License Class 1.
-Experience as a driver.
-Ability to work physically.
-Pocess a clean driving record.
-Focused on Customer Service.
Main functions:
• Check, adjust, correct, assemble and disassemble any components or systems on motor vehicles
• Do all the preventive maintenance required on the vehicles
• Performs other related tasks upon request.
Requirements
• Have a diploma of professional studies (DEP) in heavy machinery mechanics;
• Have a PEP (preventive maintenance program) card issued by the Société de l ‘assurance automobile du Québec (asset);
• Be able to diagnose mechanical, electrical and hydraulic problems and repair any kind of motorized equipment;
• Possess a class 5 driver’s license that meets the requirements of the Société de l ‘assurance automobile du Québec;
• Knowledge in JCB an asset
KNOWLEDGE, SKILLS AND ABILITIES TO DEMONSTRATE:
Autonomy, collaboration, respect of directives and instructions, rigor, customer sense, sense of responsibility
Working Conditions:
Workplace: Ville St-Laurent
Schedule: 40 hours / week mainly during the day
Salary: Competitive and according to experience
Benefits: Retirement plan – Insurance plan
Description
Make deliveries and pick up equipment according to our customer orders and on the whole territory of Greater Montreal as required;
Assist in loading and unloading trucks at the customer site;
Proceed with the counting of the goods;
Fulfill Drivers Run Log;
Manually load and unload equipment
Ensure the quality of the equipment
Inspect his truck at each shift start and complete an evaluation report to ensure it meets all safety standards.
Requirements
Valid Driver’s License Class 3
Experience as a driver
Ability to work physically
Pocess a clean driving record
Focused on Customer Service
Inspect, repair and maintain equipment directly at the customer’s job site
Clean and keep the interior and exterior of the service vehicle clean
Be available for overtime when needed
Respect all company procedures and policies
Perform any other related duties requested by his / her superior
3-5 years of experience in repairing Compressors, generator, nacelles, forklift, heavy equipment, electric and gas scissors, electric and gas heaters, tower lights and water pumps.
Hold a valid driver’s license, Class 5;
Bilingualism (spoken and written)
Must have basic tools. To be discussed during the interview.
Make deliveries and pick up equipment according to our customer orders and on the whole territory of Greater Montreal as required;
Assist in loading and unloading trucks at the customer site;
Proceed with the counting of the goods;
Fulfill Drivers Run Log;
Manually load and unload equipment
Ensure the quality of the equipment
Inspect his truck at each shift start and complete an evaluation report to ensure it meets all safety standards.
Requirements
Valid Driver’s License Class 5
Experience as a driver
Ability to work physically
Pocess a clean driving record
Focused on Customer Service
Repair and ensure the proper functioning of small rental tools and those of customers (electric and combustion engine)
Inspects small equipment upon return;
Prepares new tools for use;
Performs regular and preventive maintenance on small engines;
Practical experience in electricity, hydraulics and welding;
Requirements and working condition:
DEP in small engine mechanics or other related studies;
2 @ 3 years of experience in tool repair;
Must read, write and speak French & English;
Salary discussed
40 Hours per week;
Insurance Group;
RRSP;
Permanent
